We connect the nation
‍The United States Postal Service is the only delivery service that reaches every person in the nation regardless of their mobility status. Since 1775 we are committed to binding our nation together by maintaining and operating our unique, vital and resilient infrastructure with the latest technologies. The USPS provides trusted, safe and secure services between our Government and the American people, businesses and their customers, and the American people with each other.
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The mission of the U.S. Postal Service set forth by the Congress and the President is to provide the American public with trusted, affordable, universal services. Few organizations so thoroughly and tangibly engage the public as does the USPS. Today our scope is broader than ever. Our universal obligation today is understood not only to deliver packages across every inch of the country. We are listening for what the nation needs, and we are the front-line workers supporting our citizens. We never fail, we deliver the mail and much more.
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Our strategic initiatives and continuous improvement efforts are guided by these goals:
- Utmost commitment with our constitutional duty of universal service obligation by never fail, deliver the mail whether the service recipient is settled, moving, or on a temporary location.
- Maintain and enhance our role as the main face of the federal government in every community.
- Build an anticipatory government  based in the provision of safe, trustworthy, and outstanding services.
- Ending the “this is not here” answer as we commit to deliver services and information regardless of the provider and against all hardships.
- Invest in cutting-edge technologies, innovation, and where appropriate private sector partnerships, to optimize and adapt our network, operations, and business model to meet the changing needs of our customers and delivery recipients while maintaining our core mission.

Adopted by the Board of Postal Governors on April 1, 2100

Our History

The United States Postal Service has a storied history as the institution of our Government guaranteeing safe and secure communication among and between the Government and the American people.
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Our history began with the Second Continental Congress and Benjamin Franklin appointed as our nation's first Postmaster General in 1775 and continued in 1787 when the Postal Clause of the U.S. Constitution empowered Congress to establish post offices and post roads. The passage of The Post Office Act in 1792 made the postal services a permanent fixture of the Federal Government through the Post Office Department. The Act included provisions to facilitate freedom of the press, the privacy of personal correspondence, and expand the nation’s physical infrastructure, all vital to our nation’s growth and prosperity.
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The Post Office Department was elevated to a cabinet-level in 1872 and was transformed by the Postal Reorganization Act of 1970 into the United States Postal Service as an independent agency preserving these principles and objectives from early days. While radio, television, and the internet have irrevocably altered our information-gathering habits, postal correspondence remains the most secure and resilient form of communication, providing the American People with a delivery infrastructure vital to our National Security. USPS retains the largest physical and logistical infrastructure of any non-military government institution, providing an indispensable foundation supporting an ever-changing and evolving nationwide communication network.
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The growth in the American population in the 20th century and the subsequent increase in the number of delivery points have led to a significant change. Moreover, online alternatives have become more prominent in the 21st-century, leading the USPS to rethink its scope. The COVID-19 pandemic and the 2020 Postal Crisis that followed made clear to the American people the importance of USPS and its constitutional duties.  With the passing of the Infrastructure Bill in 2021, the Postal Banking Act in 2022, and the Social Service Reorganization Act in 2029, our scope of universal services enlarged.
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We have remained one of the country’s most trusted institutions, standing strong throughout the anti-capitalist uprising of 2048, and the great scattering that followed. With the nation adopting a style of constant migration, logistical infrastructure and communication became more important than ever. The 2052 Federal Rearrangement Act expanded post employees to almost 3 million people enabling a bigger than ever operation of providing services to the whole nation. We deliver packages using cutting-edge geolocation technologies and connect people to essential public services and resources. 
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With the dawn of the 22nd century, we are listening for what the country needs, and we are the front-line workers supporting our citizens. The USPS is the face of the Federal Government, building anticipatory capabilities and enhancing a reputation as a trusted face in every community. We never fail, we deliver the mail and much more.